Frequently Asked Questions

Everything you need to know about your glow journey.

When will my order ship?

Orders are typically processed within 1-2 business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.

What is your return policy?

We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return.

Are Heyday products cruelty-free?

Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and never tested on animals.

How do I know which products are right for my skin type?

Each product page includes a 'Skin Type' guide. You can also take our online Skin Quiz to receive a personalized routine tailored to your specific concerns.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working hard to expand our glow community to more countries in the near future.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. Please email us within 1 hour of placement if you need to make changes, and we will do our best to assist.